Client:
Harken Inc
Sector:
Sailing hardware and accessories
The Business:
Harken, Inc. is a leading manufacturer and distributer of innovative hardware and accessories within the sailing industry. As a global competitor with offices and manufacturing warehouses in 3 different continents, Harken manage a huge network of quality sailing gear from blocks and travellers, to furling systems and hydraulic winches for some of the world’s largest mega yachts.
Consultancy Brief:
To work closely with the senior management team to help deliver improvements in efficiency and skill-set.
Key Deliverables
In order to deliver improvements in efficiency and skill-set, MHL Management Consultants conducted a review of the business and made a series of recommendations which included:
The introduction of a regular strategic away days where the management team came together to develop the company strategy and improve communications across the team
Management, Sales and Marketing workshops to help improve staff attributes in a number of disciplines.
Training days and one-to-one coaching sessions to implement improved operations management and business procedures.
Regular attendance at monthly sales meetings to ensure Harken met financial targets.
The Outcome
The period of consultancy saw large number of successes particularly in terms of staff engagement, communications and target delivery, particular highlights included:
Cohesive long term strategy with clear performance targets
Focused Sales and Marketing teams delivering on their performance targets
Improved levels of employee engagement
Overall increase in turnover and profitability and good return on investment
